 |
|
WHO YOU ARE SPEAKS SO LOUDLY I CAN’T HEAR WHAT YOU ARE SAYING
Have you ever been in a conversation with someone when suddenly you noticed he is looking over your shoulder to find someone else to talk with??
It certainly has happened to me and it made me feel unimportant and uninteresting.
That person looking over your shoulder is the reason I speak on the topic……..WHO YOU ARE SPEAKS SO LOUDLY I CAN’T HEAR WHAT YOU ARE SAYING
First impressions are made about you and your company’s integrity and credibility in just 6 seconds. First impressions are made about words you choose, your body language, inflection, tone and facial expressions
This presentation is about relationship and rapport building.
Patricia will share how our communication style in voice mails, emails, by phone or in person will determine our income level.
She will also be talking about how to be an effective listener. Realizing that a persons name is the most important word you can use in a conversation she will be sharing key points on remembering names.
You will walk away with a formula that works to increase business while retaining current clientele.
Remember…WHAT YOU ARE IS AS IMPORTANT AS WHAT YOU DO
|
|
Patricia Drain and Associates, Inc.
16211 N Scottsdale Road #
463
Corporate Headquarters 480-275-2255 Email: patricia@patriciadrain.com Website: www.PatriciaDrain.com
|